February 16, 2024

Janis + Whatsapp: the integration to enhance your customer experience

Blog Image

Product news

In the world of electronic commerce, Every interaction counts. From the purchasing process to order tracking, offer a smooth and satisfying experience It's key to win over customers. That's why now you can integrate Janis with WhatsApp Business, a combination that promises to revolutionize the way you interact with your customers and how you manage your online business.

Why is this integration important?

Because it will allow you to provide a series of pluses that can make a difference in the shopping experience and in the satisfaction of your customers:

Direct and effective communication

WhatsApp Business is a tool widely used by users to communicate with companies. By integrating it with Janis, you can offer your customers a direct and convenient way to make inquiries, track orders and receive updates in real time.

Personalized customer support

With WhatsApp Business, you can provide more personalized and efficient customer service. Respond quickly to customer inquiries, provide them with instant assistance, and keep them informed about the status of their orders, all from the convenience of their favorite messaging application.

Process optimization

Janis' integration with WhatsApp Business allows you to automate key processes, such as order tracking and shipping management. Not only does this save time and resources, but it also ensures a smoother and more hassle-free shopping experience for your customers.

Customer Preference

Many customers prefer to communicate via WhatsApp for service-related and order tracking issues. By integrating WhatsApp Business with Janis, you're adapting to your customers' preferences and providing them with the shopping experience they want.

This integration is a opportunity to enhance the shopping experience and improve customer satisfaction. By offering direct and effective communication, you'll be one step ahead in the competitive world of e-commerce.

Take advantage of this powerful combination to take your business to the next level! Would you like more information? Put yourself in contact our team: info@janis.im

Related articles

Blog Image

July 23, 2025

Welcome to Farmacia del Pueblo: a new e-commerce transformation project

At Janis Commerce, we are proud to announce that Farmacia del Pueblo joins our customer community.

Read Full Note
Blog Image

July 23, 2025

Libertad once again chooses Janis Commerce to boost its digital transformation

We are proud to announce that Libertad, one of the most renowned supermarket chains in Argentina, once again trusts Janis Commerce to continue transforming its digital operation.

Read Full Note

Contact an Expert

Discover how to scale your operation without friction and with total control.

Start now